UX/UIBranding

Youturn Health Website and Brand

Reimagined healthcare platform with a personalized media-driven experience, increasing engagement, and improving recovery tracking.

Role:
Lead UX/UI Designer and Branding
Duration:
Jun 2024 – Sep 2024
Support:
Tasha Salgado
Youturn Health Case Study Hero
Overview
"We want to be an easy button for positive change." – Jeff Dorchester

Youturn Health supports users facing mental health and substance-use challenges, but its dated, confusing experience left many unsure where to turn. We set out to refresh the brand and redesign the website so users could more easily find support, feel encouraged, and stay engaged.

Youturn Old Educational Course Overview
Strategy

I started by helping the team uncover what the mission, traits, and goals truly stood for. Through workshops and open discussions, personal stories began to surface, grounding our work in empathy and purpose at the start of our research.

Together, we turned big vision ideas into clear, expressible brand traits that reflected who Youturn wanted to be.

Youturn Discovery Timeline
Youturn Workshops and Research Insights
Youturn Mission Statement
Creative Direction

Next, I explored creative directions that visually and emotionally expressed the brand's renewed purpose. I gathered benchmarks and built moodboards that helped the team imagine how Youturn could stand out as approachable, hopeful, and human. These explorations shaped our early visual language and guided the tone for the redesign.

Youturn Benchmarking
Youturn Moodboard
Youturn Standing Out
Business Alignment

We paused on brand ideation to make sure our design efforts supported measurable outcomes. To ground our creative energy and direction, I led a planning session with stakeholders to define key business goals and success metrics. The sessions energized the team and sparked ideas for growth even further beyond this phase.

Youturn Cover Story Workshop
Youturn KPI Objectives
Youturn Outpour of Ideas
UX/UI Ideation

With the brand foundation in place, I led UX and UI ideation sessions to shape personas, information architecture, and user flows. We identified key points where users struggled or lost momentum, ensuring our designs addressed real challenges and improved clarity throughout the experience.

Youturn Personas, IA, and User Flows
Youturn Design Iterations
Youturn Failed and Approved Design Iterations
Design & Prototypes

I translated our design ideas into tangible prototypes to test and validate key insights. Starting with low-fidelity wireframes helped visualize hierarchy, layout, and flow, while higher-fidelity prototypes demonstrated interactions and visual direction. This iterative process ensured the final experience was grounded in both user needs and brand purpose.

Youturn Prototypes
Final Solution

The final design brought everything together with a refreshed brand, a clearer experience, and a more supportive space for users seeking help. Youturn's new platform feels alive and encouraging, empowering users to keep moving forward on their path to positive change.

Youturn Onboarding
Youturn Homepage
Youturn Entertainment
Youturn Courses
Youturn Courses and Quizzes
Youturn Final Mobile
Youturn Feedback

Credits

Vincit USA
Justin Beaulieu
Branding and UX/UI Designer.
Brand workshops and deliverables.
Identity traits, mission, and brand voice workshop.
Benchmarking and competitor research workshops.
Moodboarding and creative direction.
Cover Story workshop.
IA, user flows, and wireframes.
Design iterations, UX/UI design, and prototyping.
Final brand and UI design.
Tasha Salgado
Supporting UX/UI Designer.
Design support and collaboration.
Benchmarking and competitor research support.
Cover Story workshop support.
Personas and user journeys support.
Wireframes and design iteration support.
UX/UI design and prototyping testing support.

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